Frequently Asked Questions

Items are typically processed and ship within 7 business days. From there shipping takes an estimated 1-5 business days for domestic U.S. orders, depending on final delivery location.

KNIL shipping is always free, no catch!

We offer many payment options, including Visa, Mastercard, American Express, Discover, Apple Pay and more. Our full range of payment options can be found at the bottom of the site.

For details regarding KNIL's refund policy please refer here

After your order ships you'll receive an email with tracking information. All KNIL orders are shipped via USPS.